Little is known about the mechanisms used in internal medicine residency programs to handle patient telephone calls.
To address this, a survey of internal medicine residents was conducted at 10 different internal medicine residency programs.
The response rate was 76% (N=388).
Approximately 90% of the residents handled patient telephone calls.
The residents saw a mean of 7 patients per week in clinic (standard deviation±2) and received an average of 2 patient calls daily (standard deviation±2).
The mean number of patient calls received each night on-call was 3 (standard deviation±6) and on weekend call days, an average of 4 patient calls were received (standard deviation±8).
Mots-clés Pascal : Médecin, Homme, Relation médecin malade, Téléphone, Formation professionnelle
Mots-clés Pascal anglais : Physician, Human, Physician patient relation, Telephone, Occupational training
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 95-0176723
Code Inist : 002B30A05. Création : 09/06/1995.