Under the Patient's Charter, The National Health Service has an obligation to become more responsive to the needs of patients.
These needs have been shown by research to include the provision of good quality information, both oral and written, about patients'drugs.
The provision of such information has been shown to increase compliance, patient satisfaction and confidence of patients in coping with their illness, drugs and any side-effects.
The information in this article was gathered as a preliminary to further research.
It combines a review of the literature with information from a series of informal interviews with members of the local healthcare team.
The article looks at where patients get drug information from, then moves on to examine the value of providing such information.
Issues arising in the provision of drug information are considered and recommendations are provided which indicate long term concerns and approaches for further work.
Mots-clés Pascal : Besoin utilisateur, Source information, Malade, Médicament, Evaluation, Consommateur, Information public, Qualité, Recommandation, Pharmacologie, Besoin information
Mots-clés Pascal anglais : User need, Information source, Patient, Drug, Evaluation, Consumer, Public information, Quality, Recommendation, Pharmacology, Information need
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 95-0034269
Code Inist : 001A01A05. Création : 09/06/1995.