Patients'and relatives'satisfaction with psychiatric services : the state of the art of its measurement.
Despite reservations made on its use as a means for evaluating interventions, various findings in the recent literature point to patients'and relatives'satisfaction with psychiatric services as a particularly salient and appropriate measure of outcome and quality.
Even though substantial improvements have occurred in the last decade, research in the field suffers various methodological limitations regarding the study design, the instruments'construction and the lack of attention to their psychometric properties.
In the last few years the need for research that develops and refines measures of client satisfaction and establishes their psychometric properties has been considered a priority in service evaluation by a growing number of authors.
Mots-clés Pascal : Satisfaction, Service santé, Psychiatrie, Etude comparative, Malade, Milieu familial, Méthode mesure, Homme
Mots-clés Pascal anglais : Satisfaction, Health service, Psychiatry, Comparative study, Patient, Family environment, Measurement method, Human
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 94-0668829
Code Inist : 002B18H05B. Création : 09/06/1995.