The purpose of this paper is to discuss health visitors' construction of difficult work as uncovered in their descriptions of actual cases.
The grounded theory approach was used to uncover the processes by which health visitors work with clients in the community.
Forty-five experienced health visitors participated in the research.
Data were collected using semi-structured, conversational interviews, field notes, and a short data collection form.
Findings identified three types of situations in their work which created difficulty for health visitors: concerns about client safety, inappropriate use of health visitor services, and client denial and blocking.
Several approaches to dealing with difficult situations were identified.
Mots-clés Pascal : Infirmier, A domicile, Prévention, Condition travail, Relation soignant soigné, Pratique professionnelle, Stratégie, Difficulté tâche, Homme, Royaume Uni, Promotion santé, Europe
Mots-clés Pascal anglais : Nurse, At home, Prevention, Working condition, Health staff patient relation, Professional practice, Strategy, Task difficulty, Human, United Kingdom, Health promotion, Europe
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 94-0318932
Code Inist : 002B30A05. Création : 199406.