his paper critically examines how criteria are formulated and applied in quality assurance or quality improvement systems.
It begins by drawing attention to the division that exists between criteria derived by so-called expert groups and those developed more locally by practitioners.
In seeking to analyse the strengths and weaknesses of these two contrasting approaches, it explores the more fundamental questions of how criteria are formulated in general and how they can best be applied.
An evaluative framework is offered as a working checklist for practitioners involved in criteria formulation.
The framework identifies three main areas:
Actual construction of criteria; procedures for formulation and issues related to application.
Mots-clés Pascal : Système santé, Qualité, Soin, Infirmier, Nursing, Critère, Assurance qualité, Méthodologie, Royaume Uni, Europe
Mots-clés Pascal anglais : Health system, Quality, Care, Nurse, Nursing, Criterion, Quality assurance, Methodology, United Kingdom, Europe
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 94-0318931
Code Inist : 002B30A01B. Création : 199406.