Most patients have explicit desires or requests when they visit their physicians.
Identification of patients' requests and needs is the starting point of a patient-centered approach to care.
The frequency with which physicians met their patients' desires for services and that frequency's association with patient satisfaction were examined for 243 patients with chronic disease in general medicine clinics of a Department of Veterans Affairs hospital.
Patients desired a mean of 11.9 services, of which an average of 67 percent were met.
Mots-clés Pascal : Besoin, Satisfaction, Malade, Médecine générale, Service santé, Système santé, Maladie, Chronique, Homme, Etats Unis, Amérique du Nord, Amérique
Mots-clés Pascal anglais : Need, Satisfaction, Patient, Internal medicine, Health service, Health system, Disease, Chronic, Human, United States, North America, America
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 94-0139910
Code Inist : 002B30A01B. Création : 199406.