Managing change : the human aspects of the NHS.
Whatever ministers actually decide about London following the Tomlinson report, the changes are likely to be largescale and affect many staff and patients.
Therefore how well those changes are handled becomes crucial to their success.
The NHS has much to learn from other industries and organisations that have been through similar changes.
Firstly, there needs to be an overall strategy for the change, rather than individual units trying to manage their own parts of it in an ad hoc way.
Secondly, how well those made redundant are treated is an important factor in maintaining the morale of those who stay behind.
Mots-clés Pascal : Organisation santé, Homme, Politique sanitaire, Changement, Londres
Mots-clés Pascal anglais : Public health organization, Human, Health policy, Change
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 93-0276672
Code Inist : 002B30A04D. Création : 199406.