The aim of this study was to describe and understand patients' positive and negative experiences of General Practioners (GPs).
Forty-six consultations were videotaped in four primary health care centres in Sweden.
Afterwards the patients commented on the recorded consultations.
The comments were categorized and analyzed using an exploratory qualitative approach.
An image of the « good » GP emerged that had two major characteristics: that of being a caring human; and individual who listens, understands, and is concerned.
Mots-clés Pascal : Consultation privée, Evaluation, Homme, Relation médecin malade, Médecin généraliste, Bande vidéo, Personnel sanitaire, Suède, Europe
Mots-clés Pascal anglais : Private consultation, Evaluation, Human, Physician patient relation, General practitioner, Videotape, Health staff, Sweden, Europe
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 93-0159470
Code Inist : 002A26N03. Création : 199406.