Psychosocial factors influencing non-urgent use of the emergency room : a review of the literature and recommendations for research and improved service delivery.
Despite dramatic increases in use of hospital emergency rooms (ERs) since the 1950s, an estimated 85% of ER visits are made for non-life-threatening reasons.
Using a modified version of the Andersen and Newman model of health care utilization, this paper reviews the research literature on ER use to examine what is known about factors that inflence three stages of the help-seeking process:
(1) problem recognition;
(2) the decision to seek help;
(3) the decision to use the ER.
Mots-clés Pascal : Service hospitalier, Organisation santé, Demande thérapeutique, Urgence, Utilisation, Système santé, Consultation hospitalière, Homme, Politique sanitaire, Etats Unis, Amérique du Nord, Amérique
Mots-clés Pascal anglais : Hospital ward, Public health organization, Therapeutical request, Emergency, Use, Health system, Hospital consultation, Human, Health policy, United States, North America, America
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 93-0058297
Code Inist : 002B30A01B. Création : 199406.