Continuous quality improvement, vigorously supported by the Joint Commission on Accreditation of Healthcare Organizations, is defined within the framework of the preamble of the Quality Assessement and Improvement chapter of the 1992 Accredition Manual for Hospitals.
Problems with traditional quality assurance (QA) and the evolution from quality assurance to quality improvement are reviewed.
Continuous quality improvement requires all personnel, from top to bottom and all throughout the organization to be involved in the process towards improvement.
Tools used in the process are listed and an example that applies these tools within a laboratory is provided.
Mots-clés Pascal : Assurance qualité, Hôpital, Laboratoire, Méthode, Amélioration, Evaluation
Mots-clés Pascal anglais : Quality assurance, Hospital, Laboratory, Method, Improvement, Evaluation
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 92-0220610
Code Inist : 002B30A04A. Création : 199406.