Object To know how Japanese patients perceive their physicians without a white coat during consultations.
Subjects and Methods The patients who visited a university clinic were divided into two groups : those seen by a physician in a white coat (the white-coat group) and those seen by a physician in private clothes (the private-clothes group).
Questionnaires were distributed to the patients, which asked the tension and satisfaction of consultations as well as their preference for physician's attire.
The answers of the white-coat group were compared with those of the private-clothes group.
Results The percentage of new patients who felt tense during consultations was greater in the white-coat group (42%) than in the private-clothes group (33%). Seventy-one percent of the patients in the white-coat group preferred physicians in a white coat whereas only 39% preferred so in the private-clothes group (p<0.0001).
However, the degree of patients'satisfaction for the consultation showed no statistical difference between the groups.
Sixty-nine percent of the patients older than or equal to 70 years preferred a white coat while 52 percent of the patients younger than 70 years preferred so (p=0.002).
Conclusion Physician's white coats did not influence the satisfaction with the consultations for most Japanese patients in a university clinic, although elderly patients as well as those seen by a physician in a white coat tended to prefer the white coat to the private clothes. (...)
Mots-clés Pascal : Consultation, Médecin, Perception, Malade, Port, Japon, Asie, Satisfaction, Etude comparative, Homme, Enquête, Blouse blanche
Mots-clés Pascal anglais : Consultation, Physician, Perception, Patient, Harbor, Japan, Asia, Satisfaction, Comparative study, Human, Survey
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 99-0472535
Code Inist : 002B30A11. Création : 22/03/2000.