This project evaluated whether clinical case managers (CCMs) could increase access and utilization of social services in the community ; and thereby improve outcomes of addiction treatment.

No case management (NoCM) - patients received standard, group-based, abstinence-oriented, outpatient drug abuse counseling, approximately twice weekly.

Clinical case management (CCM) - patients were treated in the same programs but also were assigned a CCM who provided access to pre-contracted, support services such as drug free housing, medical care, legal referral, and parenting classes from community agencies.

CCM patients received more alcohol, medical, employment, and legal services than NoCM patients during treatment.

At 6 month follow-up CCM patients showed significantly more improvement in alcohol use, medical status, employment, family relations, and legal status than NoCM patients.

We conclude that CCM was an effective method of improving outcomes for substance abuse patients in community treatment programs.

Essential elements for successful implementation included extensive training to foster collaboration ; and pre-contracting of services to assure availability.