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  1. Improving child welfare through a children's ombudsman.

    Article - En anglais

    Objective 

    This report examines the changes in a child welfare system created by establishing an ombudsman's office to investigate complaints regarding children in the foster care, adoption, and child protection systems.

    Method 

    Serving as a complaint office, the Michigan Office of Children's Ombudsman investigated 443 cases involving 820 children during its first 18 months of operation.

    Information was collected regarding the nature of abuse and system concerns identified in child protective services, foster care, or adoption agencies from across our state.

    Information was also collected regarding changes in agency practices or procedures or legislation resulting from case investigation.

    Results 

    The Children's Ombudsman in Michigan identified 209 cases in which « administrative acts » of child protectivc services, foster care, or adoption agencies led to real or potential harm to children.

    Through investigation of these complaints, a number of areas of concern in the child welfare system were identified, resulting in changes in case management, investigation, or service provision.

    Conclusions 

    A children's ombudsman can improve the child welfare system through complaint investigation and identification of system-wide deficiencies on a state-wide level.

    Mots-clés Pascal : Qualité, Système santé, Adoption, Placement familial, Santé mentale, Etats Unis, Amérique du Nord, Amérique, Enfant, Homme, Adolescent

    Mots-clés Pascal anglais : Quality, Health system, Adoption, Foster care placement, Mental health, United States, North America, America, Child, Human, Adolescent

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 99-0271733

    Code Inist : 002B18H05B. Création : 16/11/1999.