This study compared the patient satisfaction of female and male veterans using Department of Veterans Affairs health care and examined the relationship between sociodemographic characteristics and satisfaction in men and women.
Using data from the Department of Veterans Affairs Women's Health Project (N=719) and the Veterans Health Study (N=600), we examined women's and men's unadjusted and adjusted mean scores on three dimensions of satisfaction : location of health care facility, access to health care, and prescription services.
Although the unadjusted results indicated that women were less satisfied with both location and access, there were no differences in satisfaction with prescription services.
After adjusting for age and then for both age and a recent physician visit, women remained less satisfied with location but were more satisfied with prescription services ; there were no differences on access ratings.
In an exploratory analysis, we examined the relationships between sociodemographic, military experience, and health characteristics and satisfaction within each sample.
Older age was the only characteristic consistently positively associated with each dimension of satisfaction among both women and men.
General health perceptions were positively associated with all three dimensions of women's satisfaction but with only the location dimension for men. (...)
Mots-clés Pascal : Satisfaction, Malade, Ancien combattant, Homme, Femelle, Mâle, Centre santé, Enquête opinion, Organisation santé
Mots-clés Pascal anglais : Satisfaction, Patient, Veteran, Human, Female, Male, Health center, Opinion inquiry, Public health organization
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 99-0239407
Code Inist : 002B30A05. Création : 16/11/1999.