To assess the extent to which rural physicians and allied health professionals are satisfied with consultation services provided by an interdisciplinary rehabilitation outreach team.
A rehabilitation outreach team that travels to 14 rural communities in eastern and northern Ontario.
Thirty-six rural physicians (response rate. 53.7%) and 62 allied health professionals (response rate, 92.5%) involved in the care of patients referred to the program.
Consumer satisfaction questionnaire.
Most respondents (94.7%) indicated that they were satisfied with the interdisciplinary consultation, with comparable rates of satisfaction reported by physicians and allied health professionals.
The highest satisfaction ratings were given to items addressing the clarity of recommendations provided by team members and the quality of the team's interaction with patients.
The lowest ratings were associated with the waiting time between visits.
Of all the individual disciplines on the team, physiatry was rated as most important for rural consultations.
However, in open-ended comments, respondents indicated that the interdisciplinary aspect of the service was its most valued characteristic, whereas infrequent visits were the greatest drawback. (...)
Mots-clés Pascal : Réhabilitation, Zone rurale, Programme sanitaire, Agent santé, Médecin, Enquête opinion, Satisfaction, Service santé, Organisation santé, Interdisciplinaire, Homme
Mots-clés Pascal anglais : Rehabilitation, Rural area, Sanitary program, Health worker, Physician, Opinion inquiry, Satisfaction, Health service, Public health organization, Interdisciplinary field, Human
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 99-0180971
Code Inist : 002B26I. Création : 16/11/1999.