Regional poison control centers (PCCs) were surveyed nationally to assess their policies and practices in handling work-related exposures.
A 24-item survey was mailed to the executive directors of 44 American Association of Poison Control Centers certified PCCs nationwide.
The survey also requested permission to call the PCC to conduct a blinded role-playing exercise of a case of work-related trichloroethane exposure.
Responses on the management questionnaire were compared with the actual responses provided by information specialists in the role-playing exercise.
Seventy-five percent of PCCs completed the survey ; 43% completed the telephone role-playing exercise.
Survey respondents generally overestimated what they thought was routinely done to assess work-related calls, compared with what actually occurred at the time of the work-related call in the role-playing exercise.
For example, 32% indicated that their PCC asked about the activities of nearby workers, but none of the PCC staff actually did so.
Eighty-nine percent of the PCC executive directors surveyed thought that their staff routinely advised callers to notify their employer about work-related exposure concerns, but this occurred in only 11% of the calls.
We concluded that PCCs'responses to work-related calls are inadequate.
Given the public health impact of work-related calls, PCCs should develop, implement, and monitor written protocols to better address the public health issue of workplace poisonings.
Mots-clés Pascal : Exposition professionnelle, Médecine travail, Surveillance, Centre antipoison, Enquête, Etats Unis, Amérique du Nord, Amérique, Gestion organisation, Homme, Maniement donnée, Evaluation performance, Rôle professionnel
Mots-clés Pascal anglais : Occupational exposure, Occupational medicine, Surveillance, Antipoison center, Survey, United States, North America, America, Organization management, Human, Data handling, Performance evaluation, Occupational role
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 99-0159355
Code Inist : 002B03B. Création : 16/11/1999.