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  1. Medicare managed care : Consumers'perspectives.

    Article, Communication - En anglais

    Pharmaceuticals and Medicare Managed Care : Pharmacoeconomic Considerations. Conference. Tucson, AZ, USA, 1998/01/19.

    The 1997 CareData survey of members of Medicare risk health maintenance organizations (HMOs) measured the degrec of satisfaction of Medicare managed care members with emphasis on pharmacy-related issues and specific disease treatment perceptions.

    The survey was a 12-page, self-administered questionnaire assessing more than 150 issues ; it was distributed to 23,140 known enrollees of Medicare risk HMOs by their former employers between May and July 1997.

    A total of 12,265 Medicare beneficiaries enrolled in more than 70 major health plans in 23 US geographic markets completed and returned their questionnaires (response rate, 53%). The pharmacy benefit was cited by 75% of the respondents as the reason for joining their plan ; 81% of the respondents reported being highly satisfied with the pharmacy benefit overall, with regional variations from a low of 60% to a high of 82%. The issues driving enrollees'satisfaction after being in their plan for a minimum of 6 months and a mean length of slightly more than 3 years were :

    • A total of 12,265 Medicare beneficiaries enrolled in more than 70 major health plans in 23 US geographic markets completed and returned their questionnaires (response rate, 53%). The pharmacy benefit was cited by 75% of the respondents as the reason for joining their plan ;

    • satisfaction with customer service and plan administration (11.6% explained variance) ;

    • the plan's concern for the member's well-being (10.6%) ;

    • the belief that the care improved the member's health and well-being (9.2%) ;

    • satisfaction with choice of specialists (5.3%) ;

    • satisfaction with the pharmacy plan (5.1%) ;

    • and satisfaction with the primary care physician (4.8%). (...)

    Mots-clés Pascal : Economie santé, Relation médecin malade, Analyse économique, Politique sanitaire, Satisfaction, Health maintenance organization, Medicaid

    Mots-clés Pascal anglais : Health economy, Physician patient relation, Economic analysis, Health policy, Satisfaction

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 99-0137584

    Code Inist : 002B30A01C. Création : 16/11/1999.