Decision-making preference and opportunity in VA ambulatory care patients : Association with patient satisfaction.
Using data from the Veterans Health Study, associations were examined for decision-making preference, decision-making opportunity, and satisfaction with medical care among a sample of 266 men who use Department of Veterans Affairs (VA) ambulatory health care services.
Results indicated that veterans with a high preference for involvement in decision-making and low provider-offered decision-making opportunities had significantly lower satisfaction with medical care compared to veterans with either low preference for decision-making involvement with high or low opportunity, or those with a high decision-making preference and high decision-making opportunity.
The findings suggest that health care providers may increase patient satisfaction with medical care by providing opportunities for decision-making to patients who prefer involvement in their health care decision-making.
Provider strategies for increasing patient decision-making involvement are discussed.
Mots-clés Pascal : Etats Unis, Amérique du Nord, Amérique, Personnel sanitaire, Etude transversale, Qualité, Soin, Satisfaction, Prise décision, Homme, Ambulatoire
Mots-clés Pascal anglais : United States, North America, America, Health staff, Cross sectional study, Quality, Care, Satisfaction, Decision making, Human, Ambulatory
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 99-0128198
Code Inist : 002B30A11. Création : 16/11/1999.