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  1. Characteristics of calls to Israeli hotlines during the Gulf War.

    Article - En anglais

    The current study presents results of a survey of 3,215 calls received at seven centers of telephone emergency services (TES) in Israel during the Gulf War, when citizens of Israel experienced severe stress resulting from SCUD missile attacks.

    Whereas former surveys have shown that characteristics of calls to TES in Israel are generally not affected by external stressogenic events, a remarkable change was recorded in both the quantity and quality of calls received in TES centers in Israel during the Gulf War.

    The relative frequencies of problem categories presented by callers during the Gulf War revealed a significant increase in « environmental pressures, » a category that reflected the stressful situation of the war, as opposed to intra-or interpersonal problems typical of peacetime calls.

    A comparison between this group of « war calls » and a control group of « nonwar calls, » revealed that the two groups represented populations of callers differing in sociodemographic characteristics, expectations, and benefits from the calls.

    Results are discussed in reference to the unique role of TES as a source psycholocical first-aid in a community crisis situation.

    Mots-clés Pascal : Guerre, Stress, Téléphone, Conseil psychologique, Service santé, Santé mentale, Israël, Asie, Recherche aide, Démographie, Homme

    Mots-clés Pascal anglais : War, Stress, Telephone, Psychological counseling, Health service, Mental health, Israel, Asia, Help seeking, Demography, Human

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 99-0044856

    Code Inist : 002B18H05B. Création : 31/05/1999.