To manage patients on a risk-bearing basis and achieve demonstrable quality and efficiency of care, a delivery system must exercise consistent and systematic managerial decision making.
The organization must have a well-conceived approach to managing knowledge and a corporate ability to acquire information and apply it in ways that enable the organization to deliver better care.
Knowledge management can be divided into three components : evidence acquisition, information transformation, and knowledge application.
Evidence acquisition : Basic information is assembled about the status of the organization and its operating units, the organization's relative position in the environment around it, and the changes in these over time.
Delivery systems can accomplish this through the scientific literature, a data repository, or technology transfer.
The scientific literature is quite definitive where it has information available, but there are limited topics for which this information is available.
A data repository, the collection of transactional information from clinical and business systems, allows a flexible questioning of what has happened, so that processes can be improved.
Technology transfer-know-how transferred from one physician, caregiver, hospital, clinic, or system to another-can be achieved with comparative data or field experiences.
Integrated delivery systems can transfer technology across different operating units. (...)
Mots-clés Pascal : Soin, Gestion, Travail, Méthodologie, Ethique, Information biomédicale, Transfert technologie, Technologie, Recherche appliquée, Recherche, Personnel sanitaire, Travailleur social, Amélioration, Processus, Hôpital, Bibliographie, Documentation, Prise risque, Qualité, Aide décision, Information, Malade, Promotion santé, Politique sanitaire, Comportement, Santé
Mots-clés Pascal anglais : Care, Management, Work, Methodology, Ethics, Biomedical information, Technology transfer, Technology, Applied research, Research, Health staff, Social worker, Improvement, Process, Hospital, Bibliography, Documentation, Risk taking, Quality, Decision aid, Information, Patient, Health promotion, Health policy, Behavior, Health
Notice produite par :
ORS Auvergne - Observatoire Régional de la Santé d'Auvergne
Code Inist : 002B30A11. Création : 31/05/1999.