To make health care more responsive to patient needs, insight into patient priorities is needed.
A systematic literature review, using electronic and manual searches, was made of studies on patient priorities with regard to primary health care.
Data-extraction was performed by two researchers, followed by systematic analyses of study features. 57 studies were included.
The aspects of care and methods used showed a wide variation.
Aspects most often included were « informativeness. » humane-ness'and competence/accuracy.
Based on an analysis of 19 studies, the following aspects were seen by patients as most important in more than 50% of the studies that included them : « humaneness, »competence/accuracy, « patients'involvement in decisions, »time for care, « other aspects of availability/accessibility, »informativeness, « exploring patients'needs, »other aspects of relation and communication « and »availability of special services .
Mots-clés Pascal : Pratique professionnelle, Médecin généraliste, Qualité, Soin, Malade, Autoperception, Priorité, Evaluation, Homme, Revue bibliographique, Système santé, Personnel sanitaire, Perception sociale
Mots-clés Pascal anglais : Professional practice, General practitioner, Quality, Care, Patient, Self perception, Priority, Evaluation, Human, Bibliographic review, Health system, Health staff, Social perception
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 98-0532378
Code Inist : 002B30A01B. Création : 23/03/1999.