Care process and satisfaction analysis of a transmural home care program.
This study investigated both professional caregiver workload as well as the patients'and caregivers'satisfaction with a transmural home care program.
Seventy-nine patients were included in the intervention program.
The specialist nurse coordinator, general practitioner, community nurse providing'intensive'community care, community nurses providing'standard'community care, and the home helper spent in total an average of 7.5,4.4,55.6,55.0, and 112.3 h, respectively, on each patient during the care process (mean survival of the 79 patients was 101.2 days).
The 24 h telephone service and transmural home team were contacted in total 100 and 8 times, respectively.
Patient and caregiver satisfaction with the care provided scored (very) high.
Considering this acceptable workload and given that the program did not interfere with existing standard health care structures, it can be concluded that such care may easily be introduced by other hospitals and related primary care teams.
Mots-clés Pascal : Sortie hôpital, Soin santé primaire, A domicile, Coordination, Soin palliatif, Satisfaction, Malade, Milieu familial, Nursing, Homme, Pays Bas, Europe, Système santé, Organisation santé, Charge travail, Continuité soins
Mots-clés Pascal anglais : Hospital discharge, Primary health care, At home, Coordination, Palliative care, Satisfaction, Patient, Family environment, Nursing, Human, Netherlands, Europe, Health system, Public health organization, Workload
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 98-0433338
Code Inist : 002B30A01B. Création : 25/01/1999.