How providers make policy : An analysis of everyday conversation in a welfare office.
Recent analyses of public policy have focused on the bureaucratic encounter as a location for the co-production of policy by providers and recipients of various forms of public assistance.
In this article I examine a different kind of co-production, namely that which occurs among welfare providers in their everyday conversations with each other.
Drawing on a 17-month ethnographic study of recipients and providers of welfare (Aid to Families with Dependent Children. and food stamps) in the USA.
I explore providers'co-productive activities in a context in which strict official lines are drawn between policy formation and implementation.
This division of labour, which characterizes providers'place in the welfare bureaucracy, creates an environment conducive to control-orientated rather than service-orientated provision, effectively precluding the establishment of a positive co-productive relationship between providers and recipients.
Mots-clés Pascal : Allocation ressource, Politique sanitaire, Prise décision, Attitude, Services sociaux, Bien être économique, Etats Unis, Amérique du Nord, Amérique, Homme
Mots-clés Pascal anglais : Resource allocation, Health policy, Decision making, Attitude, Social assistance, Welfare, United States, North America, America, Human
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 98-0313666
Code Inist : 002B30A07C. Création : 27/11/1998.