To determine whether people who receive consumer-directed personal assistance services (PAS) are more satisfied with the services they receive than those receiving PAS that are not consumer-directed.
A quasi-experimental survey comparison of long-term outcomes among people receiving consumer-directed PAS in Virginia and persons on the waiting list to receive those services.
Surveys were conducted by mail and telephone.
The general community in Virginia.
Ninety-two Virginia residents with physical disabilities living in the community.
Sixty individuals were receiving consumer-directed PAS, and 32 were on the waiting list for consumer-directed PAS and were receiving paid personal assistance that was not consumer-directed.
The Personal Assistance Satisfaction Index (PASI) ; X2 and t tests were conducted.
People receiving consumer-directed PAS scored significantly higher on the PASI than the waiting-list control group and were consistently more likely to report high levels of satisfaction on the majority of individual PASI items.
Consumer-directed PAS are associated with high levels of satisfaction relative to PAS that are not consumer-directed.
Individual PASI items related to control over PAS and flexibility of services showed the greatest differences in satisfaction.
Mots-clés Pascal : Handicap physique, Assistance technique, Vie quotidienne, Relation, Incapacité, Evaluation, Satisfaction, Etude comparative, Homme, Réadaptation physique
Mots-clés Pascal anglais : Physical handicap, Technical assistance, Daily living, Relation, Disability, Evaluation, Satisfaction, Comparative study, Human, Physical rehabilitation
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 98-0295858
Code Inist : 002B26O. Création : 27/11/1998.