This research-based case study of Alice Johnson, the pseudonym for an elderly AfroCaribbean woman living in an East Midlands city in the UK, analyses the practice outcomes of a'real life'situation.
In order to identify the most helpful interventions, the research evaluated collaborative practice from the different perspectives of the service user and the care providers, using the care management of one elderly individual, Mrs Johnson, as a focus.
The care team's professional concern for her well-being, their readiness to implement a community-based care package on her behalf, and their willingness to respond positively to her crises were identified as the most helpful interventions.
Four interconnected issues emerged from Mrs Johnson's case study : the need for more attitudinal understanding, improved communication, better use of knowledge and skills, and better screening and eligibility criteria.
This article argues that each agency still tends to operate in an insular way because practitioners'discomfort with their new flexible roles has created uncertainty and rivalry.
Practitioners lacked an appreciation of Mrs Johnson's life history, and this hindered the effectiveness of their interventions.
Practice interventions did not appear to draw on the evidence of research about old age, ageism, loss, and the appropriateness of particular approaches, including antidiscriminatory practice. (...)
Mots-clés Pascal : Etude cas, Vieillard, Homme, Femelle, Ethnie, Pratique professionnelle, Travail équipe, Coopération, Soin, A domicile, Communication, Attitude, Personnel sanitaire, Rôle professionnel, Royaume Uni, Europe, Soins communautaires
Mots-clés Pascal anglais : Case study, Elderly, Human, Female, Ethnic group, Professional practice, Team work, Cooperation, Care, At home, Communication, Attitude, Health staff, Occupational role, United Kingdom, Europe
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 98-0293081
Code Inist : 002B30A05. Création : 27/11/1998.