Mental health clinics and managed care organizations assess treatment effectiveness with consumer satisfaction measures and ad hoc measures of improvement obtained from a single informant ; some of these measures are as simple as asking clients whether they improved during treatment.
In the present correlational study of 199 treated adolescents, we used a multitrait-multimethod analysis to examine psychometrically measured pathology change (pre-and postassessment of symptoms and functioning), consumer satisfaction, and perceived improvement reported by multiple informants.
Confirmatory factor-analytic results indicate that (a) outcome variance due to multiple informants cannot be ignored, (b) consumer satisfaction is unrelated to pathology change. and (c) parent-reported perceived improvement ratings are more akin to satisfaction than to pathology change.
Mots-clés Pascal : Organisation santé, Santé mentale, Service santé, Utilisateur, Satisfaction, Evolution, Trouble psychiatrique, Etats Unis, Amérique du Nord, Amérique, Adolescent, Homme
Mots-clés Pascal anglais : Public health organization, Mental health, Health service, User, Satisfaction, Evolution, Mental disorder, United States, North America, America, Adolescent, Human
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 98-0258260
Code Inist : 002B18H05B. Création : 11/09/1998.