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  1. Case management at what expense ? A case study of the emotional costs of case management.

    Article - En anglais

    Case management, which has its historical roots in community and public health, seeks to coordinate care, decrease costs, and promote access to appropriate levels of service.

    The case management system in this case study underscores the potential negative outcomes that can result from ignoring the holistic approach represented by an implemented case management system as a cost control mechanism.

    These negative outcomes not only include those expenditures of resources usually included when describing costs of care, but include those emotional costs of the system, patient, and case managers.

    Several needed system changes are identified and recommendations provided.

    Mots-clés Pascal : Soin intégré, Qualité, Soin, Contrôle coût, Sortie hôpital, Etude cas, Stress, Emotion émotivité, Nursing, Homme, Etats Unis, Amérique du Nord, Amérique

    Mots-clés Pascal anglais : Managed care, Quality, Care, Cost control, Hospital discharge, Case study, Stress, Emotion emotionality, Nursing, Human, United States, North America, America

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 98-0231438

    Code Inist : 002B30A11. Création : 11/09/1998.