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  1. Using a hospitalwide performance improvement process for patient education documentation.

    Article - En anglais

    Background 

    Decreases in length of hospital stay have increased pressure on staff to provide appropriate patient education.

    A hospitalwide continuous quality improvement (CQI) program was implemented to improve patient education documentation at Raritan Bay Medical Center (RBMC ; Perth Amboy, NJ).

    Improving the patient education documentation process : In March 1995 the patient education committee was given the responsibility to develop a CQI program to improve documentation of patient education.

    Patient interviews revealed that assessment of patients'initial knowledge was inadequate and goal setting was omitted.

    The committee developed generic and disease-specific patient education documentation forms for educational assessment and patient education.

    The patient chart was reconfigured to include a central location for patient education.

    Results 

    A review of almost 900 patient records established that the percentage of records on which patient education was documented had improved from 41% in summer 1995 to 93% in fall 1996, with an improvement across all disciplines.

    A follow-up review in fall 1997 of 136 randomly chosen records indicated a slight decrease in rate of documentation of content areas, although nursing services and nutritional care continued to maintain their patient documentation education at a rate of>=90%. (...)

    Mots-clés Pascal : Ethique, Information, Malade, Education santé, Promotion santé, Politique sanitaire

    Mots-clés Pascal anglais : Ethics, Information, Patient, Health education, Health promotion, Health policy

    Notice produite par :
    ORS Auvergne - Observatoire Régional de la Santé d'Auvergne

    Code Inist : 002B30A11. Création : 11/09/1998.