Using a hospitalwide performance improvement process for patient education documentation.
Decreases in length of hospital stay have increased pressure on staff to provide appropriate patient education.
A hospitalwide continuous quality improvement (CQI) program was implemented to improve patient education documentation at Raritan Bay Medical Center (RBMC ; Perth Amboy, NJ).
Improving the patient education documentation process : In March 1995 the patient education committee was given the responsibility to develop a CQI program to improve documentation of patient education.
Patient interviews revealed that assessment of patients'initial knowledge was inadequate and goal setting was omitted.
The committee developed generic and disease-specific patient education documentation forms for educational assessment and patient education.
The patient chart was reconfigured to include a central location for patient education.
A review of almost 900 patient records established that the percentage of records on which patient education was documented had improved from 41% in summer 1995 to 93% in fall 1996, with an improvement across all disciplines.
A follow-up review in fall 1997 of 136 randomly chosen records indicated a slight decrease in rate of documentation of content areas, although nursing services and nutritional care continued to maintain their patient documentation education at a rate of>=90%. (...)
Mots-clés Pascal : Ethique, Information, Malade, Education santé, Promotion santé, Politique sanitaire
Mots-clés Pascal anglais : Ethics, Information, Patient, Health education, Health promotion, Health policy
Notice produite par :
ORS Auvergne - Observatoire Régional de la Santé d'Auvergne
Code Inist : 002B30A11. Création : 11/09/1998.