To review (1) the published evidence on the information provided with prescribed and purchased medicines by pharmacists and pharmacy assistants, (2) clients'expectations of advice about medicines from community pharmacies and their experience and use of it, and (3) appropriateness and rigour of study methods used.
Papers, published between 1980 and 1995 inclusively, were identified based on searches of on-line databases, a published literature index, key pharmacy practice journals and cited references in the bibliographies of published papers.
Those papers selected reported research findings on any aspect of medicines-related communications and the provision of advice about medicines to members of the public who visited pharmacies in the UK.
The comparatively small volume of work and lack of design consistency meant that a subjective assessment, rather than a criteria-based objective review was deemeed appropriate.
Forty-two suitable studies were identified and are reviewed.
No common definition of'advice'has emerged.
Most studies reported were quantitative, concentrating on the frequency of advice-giving in community pharmacies and only one study considered the impact of advice on outcome.
The quality of advice given was judged highly variable, although pharmacists'referrals, where made, were considered appropriate. (...)
Mots-clés Pascal : Royaume Uni, Europe, Monde, Pharmacien, Médecin, Personnel sanitaire, Travailleur social, Ambulatoire, Soin, Documentation, Bibliographie, Europe Ouest, Aspect politique, Géographie, Pharmacie officine, Distribution, Médicament, Accès information, Diffusion information, Traitement information
Mots-clés Pascal anglais : United Kingdom, Europe, World, Chemist, Physician, Health staff, Social worker, Ambulatory, Care, Documentation, Bibliography, Western Europe, Political aspect, Geography, Drugstore, Distribution, Drug, Information access, Information dissemination, Information processing
Notice produite par :
ORS Auvergne - Observatoire Régional de la Santé d'Auvergne
Code Inist : 002B30A11. Création : 21/07/1998.