Can feedback be individualised, useful, and economical ?
An important, but often neglected, part of any research or audit exercise is the reporting back to participants of the results of that exercise.
When feedback is made, it is often of a general, aggregated nature.
Considerations of cost and psychological factors usually preclude feedback to individuals.
As part of a larger study we have developed a prototype mechanism for providing such individual feedback.
This was done by writing a computer program which automatically generated the report, using rules on how to interpret different patterns of responses to a questionnaire.
Previous qualitative evaluation had shown a positive response from participating nurses.
The current small-scale study reports a more formal evaluation.
Participants who received reports on the degree to which their ward was practising primary nursing overwhelmingly found the reports readable, informative, encouraging, accurate and useful.
Mots-clés Pascal : Recherche appliquée, Audit, Evaluation, Rétroaction, Communication information, Résultat, Personnel sanitaire, Infirmier, Homme, Compte rendu
Mots-clés Pascal anglais : Applied research, Audit, Evaluation, Feedback regulation, Information communication, Result, Health staff, Nurse, Human, Report
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 97-0511156
Code Inist : 002B30A01C. Création : 13/02/1998.