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  1. The user in primary health care : developing the Patients Charter and the need for partnership : User voice.

    Article - En anglais

    This article reviews work undertaken at the Marylebone Health Centre in developing the role of the user in implementing the'Patients Charter'and developing user participation with fundholding practices.

    The model favoured by the authors is that of developing a partnership where the power of the health professionals and users of the health centre is more balanced in a reciprocal system of rights and responsibilities towards the service.

    The Patients Charter has many limitations but has been useful in developing a more consumerist model towards primary health care.

    Mots-clés Pascal : Malade, Utilisateur, Soin santé primaire, Participation, Coopération, Responsabilité, Qualité, Royaume Uni, Europe, Système santé, Homme, Droits malade, Consumérisme

    Mots-clés Pascal anglais : Patient, User, Primary health care, Participation, Cooperation, Responsibility, Quality, United Kingdom, Europe, Health system, Human

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 97-0433815

    Code Inist : 002B30A01B. Création : 19/12/1997.