The patient's perspective about waiting for elective surgery is an important consideration in the management of waiting lists, yet it has received little attention to date.
This study was undertaken to assess the acceptability of personal waiting times from the perspective of patients, and to examine waiting time and patient characteristics associated with the perception that a wait for cataract surgery is too long.
The international prospective study was conducted in three sites with explicit waiting systems :
Patients over the age of 50 years were recruited consecutively from ophthalmologists'practices at the time of their enlistment for first-eye cataract surgery.
Anticipated waiting time, opinions about personal waiting time, and patients'visual and health characteristics were identified by means of telephone interviews.
The 550 patients interviewed at the time of enlistment for surgery anticipated waits varying from<1 to 24 months.
Clinical visual acuity measures were obtained from patients'ophthalmologists/cataract surgeons.
Results indicated that anticipated waiting time was the strongest predictor of patients'tolerance of waiting for cataract surgery.
Patient dissatisfaction increased with the duration of the anticipated wait.
Patients in all three sites were accepting of waits of three months or less, and considered waits exceeding six months to be excessive. (...)
Mots-clés Pascal : Cataracte, Chirurgie, Malade, Homme, Perception sociale, Temps attente, Danemark, Europe, Espagne, Canada, Amérique du Nord, Amérique, Système santé, Oeil pathologie, Cristallin pathologie, Segment antérieur pathologie, Liste attente, Acceptabilité
Mots-clés Pascal anglais : Cataract, Surgery, Patient, Human, Social perception, Waiting time, Denmark, Europe, Spain, Canada, North America, America, Health system, Eye disease, Lens disease, Anterior segment disease
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 97-0337899
Code Inist : 002B30A01B. Création : 12/09/1997.