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  1. Satisfaction with health care among primary health care centers attendees'in Al-Khobar, Saudi Arabia.

    Article - En anglais

    Objectives 

    To assess the satisfaction of attendees of primary health care centersregarding health services.

    Design 

    A cross-sectional study carried on a sample of 1990 subjects.

    Setting 

    The primary health care centers in Al-Khobar town, Saudi Arabia, during September, 1995.

    Subjects 

    A random sample of 1990 subjects drawn from the population of attendees of primary health care centers aged 15 years and above.

    Methods 

    Subjects were interviewed using a questionnaire incorporating 40 items using a 5-point-based Likert Scale describing, 7 aspects of health services received.

    Mean satisfaction scores were calculated and factors associated with them studied.

    Results 

    The study revealed a high score of overall satisfaction, but lesser and variable satisfaction scores for specific aspects of services.

    Being of a Saudi nationality was negatively associated with the mean overall satisfaction score.

    Conclusion 

    In general, there was reasonable satisfaction with aspects of health services offered.

    Some factors were negatively associated with the mean satisfaction scores.

    Mots-clés Pascal : Soin santé primaire, Centre, Soin, Santé, Satisfaction, Homme, Etude comparative, Service

    Mots-clés Pascal anglais : Primary health care, Center, Care, Health, Satisfaction, Human, Comparative study, Service

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 97-0326065

    Code Inist : 002B30A01B. Création : 12/09/1997.