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  1. Nurses achieve quality with pre-assessment clinics.

    Article - En anglais

    Nurses in a group of Wolverhampton Hospitals carried out a local research study to identify not only the level of patient satisfaction with pre-assessment clinics (PAC), but also what care nurses delivered in these clinics.

    Data were collected using both ethnographic and survey methods.

    Patients found the PAC visit valuable :

    It reduced stress and provided much needed information about the coming surgery.

    The skills nurses used and the tasks carried out were consistent throughout the Trust, and reflected the provision of a high standard of care.

    Mots-clés Pascal : Infirmier, Personnel sanitaire, Homme, Milieu hospitalier, Satisfaction, Malade, Qualité, Soin, Evaluation, Préopératoire, Relation soignant soigné, Communication

    Mots-clés Pascal anglais : Nurse, Health staff, Human, Hospital environment, Satisfaction, Patient, Quality, Care, Evaluation, Preoperative, Health staff patient relation, Communication

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 97-0254761

    Code Inist : 002B30A05. Création : 11/06/1997.