Communication between pharmacists and patients : The role of place of residence in determining the expectations of older adults.
Annual meeting of the American Pharmaceutical Association, Economic, Social, and Administrative Science. Orlando, Florida (USA), 1995/03/19.
The relationship between the place of residence of elderly patients and their expectations about the content and style of their communication with pharmacists was studied.
Using stratified random sampling of households, telephone interviews were completed in Spring 1994 with 200 rural and 200 urban persons age 65 or older currently taking a prescribed drug that they picked up at a pharmacy.
Respondents were asked about their sociodemographic characteristics, health, and experiences with prescription drugs.
Factor analysis of items measuring the elders'expectations yielded one factor with nine items.
Multivariate analysis was used to examine the effect of residence while controlling for other variables.
Subjects currently took 3.2 ± 2.2 drugs (mean ± SD).
Fifty-two percent of rural elders used independent pharmacies, and 83% of urban elders used chain pharmacies.
On six of the nine items in the expectation scale, rural elders held significantly different (higher) expectations for their pharmacists compared with urban elders.
The most fully specified model contained five variables significantly associated with higher expectations : elders who took fewer drugs and who had a stroke, angina, osteoporosis, and no coronary heart disease.
Although place of residence was a significant predictor of elders'expectations in the first three models, it was not when drug experiences were added in. (...)
Mots-clés Pascal : Pharmacien, Malade, Communication, Homme, Besoin utilisateur, Vieillard, Etude comparative, Géographie, Logement habitation, Rôle professionnel, Zone rurale, Zone urbaine, Spécificité individuelle, Comparaison interindividuelle
Mots-clés Pascal anglais : Chemist, Patient, Communication, Human, User need, Elderly, Comparative study, Geography, Housing, Occupational role, Rural area, Urban area, Individual specificity, Interindividual comparison
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 97-0168658
Code Inist : 002B30A03B. Création : 21/05/1997.