Open and supportive communication is probably one of the most important promotors of learning, coping and satisfaction at the workplace.
The aim of this paper is to describe and predict the communication atmosphere between Norwegian physicians.
Twenty statements describing communication, as perceived by the physicians themselves, were presented to a random sample of the members of the Norwegian Medical Association of which more than 90% of the physicians in the country are members (N=2628).
In general, this investigation indicates that the communication atmosphere among Norwegian physicians is characterised by support and mutual respect.
More than half of the respondents fully agreed that communication between colleagues in the workplace is marked by solidarity, and that experienced colleagues show respect for the less experienced in both personal and professional matters.
Physicians working in hospitals described the communication atmosphere as substantially more selfish and competitive than non-hospital physicians, whilst general practitioners considered the atmosphere between colleagues to be more supportive than non-specialists.
In addition, high perceived stress was associated with the perception of a less supportive atmosphere.
However, the strongest predictor of the communication atmosphere was clearly the physician's perceived autonomy. (...)
Mots-clés Pascal : Médecin, Personnel sanitaire, Homme, Communication, Relation professionnelle, Interaction sociale, Autoperception, Enquête, Spécialité médicale, Stress, Age, Sexe, Support social, Norvège, Europe
Mots-clés Pascal anglais : Physician, Health staff, Human, Communication, Professional relation, Social interaction, Self perception, Survey, Medical specialty, Stress, Age, Sex, Social support, Norway, Europe
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 97-0164795
Code Inist : 002B30A05. Création : 21/05/1997.