Quality comes home.
Without a clear focus on the needs and experiences of individual patients, much of the financial and structural reorganization now rampant in health care will be unlikely to yield improvements that matter to the patients we serve.
As we change the system of care, five principles can help guide our investment of energy : 1) Focus on integrating experiences, not just structures ; 2) learn to use measurement for improvement, not measurement for judgment ; 3) develop better ways to learn from each other, not just to discover « best practices » ; 4) reduce total costs, not just local costs ; and 5) compete against disease, not against each other.
Mots-clés Pascal : Médecine, Organisation, Coût, Homme, Etats Unis, Amérique du Nord, Amérique
Mots-clés Pascal anglais : Medicine, Organization, Costs, Human, United States, North America, America
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 97-0035496
Code Inist : 002B30A05. Création : 21/05/1997.