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  1. Fulltext. Assessing substance abuse treatment needs among the homeless : A telephone-based interactive voice response system.

    Article - En anglais

    Fulltext.

    Objectives

    We report on a pilot project that used a telephone-based interactive voice response system, accessed by cellular phones at diverses sites, to interview homeless persons on their need for alcohol and other drug treatment.

    Methods

    Using this technique, we surveyed 207 homeless adults at eight shelters in Cleveland, Ohio.

    Results

    The cellular approach was comparable to human-administrated interviews in reliability and validity and yielded higher self-reported levels of drug used.

    Conclusions

    Cellular telephones and interactive voice response interviewing systems can be useful tools in assessing for the health-service needs of difficult-to-reach populations.

    Mots-clés Pascal : Sans domicile fixe, Téléphone, Système conversationnel, Entretien, Alcoolisme, Toxicomanie, Enquête, Technique, Homme

    Mots-clés Pascal anglais : Homeless, Telephone, Interactive system, Interview, Alcoholism, Drug addiction, Survey, Technique, Human

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 97-0032174

    Code Inist : 002B30A11. Création : 21/05/1997.