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  1. Disagreement among health care professionals about the urgent care needs of emergency department patients.

    Article, Communication - En anglais

    Annual Meeting of the American Public Health Association - Annual Meeting of the North American Primary Care Research Group. San Diego (USA) ; Houston (USA), 1995/11.

    Study objective 

    To assess agreement among health professionals with regard to the need for urgent care among emergency department patients.


    We conducted a chart review of 266 ED patients in an urban teaching hospital.

    Eight health professionals (four emergency nurses, two emergency physicians, two family physicians) used identical criteria to retrospectively rate urgency.

    Agreement was measured for all reviewers, as well as among health professionals of the same specialty.

    Agreement was also measured between one ED nurse's retrospective assessment and the prospective assessments of the triage nurses who had seen the patients on presentation.


    The percentage of patients rated as needing urgent care by the retrospective reviewers ranged from 11% to 63%. Agreement among the retrospective reviewers was fair (K=38 ; 95% confidence interval, 30 to. 46) and was no better among reviewers of the same specialty.

    We found only slight agreement between the nurse reviewer's retrospective assessment and the triage nurses'prospective assessments (K=19 ; 95% confidence interval, 07 to. 31).


    Even when using the same criteria, health professionals frequently disagree about the urgency of care in ED patients.

    When retrospective reviewers disagree with a prospective assessment of urgency, the potential exists for denial of payment or even lawsuits. (...)

    Mots-clés Pascal : Besoin, Soin intensif, Urgence, Personnel sanitaire, Service hospitalier, Evaluation, Qualification professionnelle, Evaluation professionnelle, Homme

    Mots-clés Pascal anglais : Need, Intensive care, Emergency, Health staff, Hospital ward, Evaluation, Professional qualification, Professional evaluation, Human

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 97-0016383

    Code Inist : 002B30A05. Création : 21/05/1997.