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  1. Patientenzufriedenheit als Health Care Outcome : das Beispiel der operativen Korrektur der Nasenscheidewand.

    Article - En allemand

    Traduction en anglais : Patient satisfaction as health care outcome : The surgical correction of the nasal septum as an example.

    Patient Satisfaction as Health Care Outcome - The Surgical correction of the Nasal Septum as an Example : Background : Presented is a study, that investigates the relevance of patient satisfaction as evaluative criteria for effectiveness of medical measures exemplary in patients who underwent surgery for a deviated nasal septum.

    Material and methods 

    A standardised instrument was specifically developed and pretested (n=30).

    In January 1995 all working members of a German sickness fund hospitalised between March and September 1994 for ICD-470 (deviated nasal septum) were surveyed retrospectively by means of a written questionnaire.

    The response rate was 85.2% (n=334,88.8% male ; medium age : 35.2 years, average length of stay : 6.5 days).

    Descriptive and multivariate analysis were performed.


    10.6% of the study population reported a complete decrease of preoperative symptoms (100% relative improvement), whereas in 7.9% no alleviation of nasal related symptoms was reported. 45.2% of the patients are satisfied with the outcome of septal surgery, 35.6% are satisfied to a limited extent, 19.2% express their « dissatisfaction ».

    Multivariate analysis was performed to investigate the main determinants of patient satisfaction. (...)

    Mots-clés Pascal : Satisfaction, Malade, Homme, Pronostic, Chirurgie, Cloison nasale, Nez, Evaluation, Questionnaire, Traitement, Nez pathologie

    Mots-clés Pascal anglais : Satisfaction, Patient, Human, Prognosis, Surgery, Nasal septum, Nose, Evaluation, Questionnaire, Treatment, Nose disease

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 97-0005671

    Code Inist : 002B25C01. Création : 21/05/1997.