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  1. Standardization of the nutrition and diet division of the University Hospital in Santa Maria.

    Article, Communication - En anglais

    International Conference on Computers and Industrial Engineering. Miami, Florida USA, 1996/03/04.

    This paper presents a proposal of standardization of the Nutrition and Diet Division, (NDD) of a University Hospital based on the quality philosophy in services and standardization of enterprises.

    The objective is to identify and document the routines of some of the existing categories through a routine manual.

    The procedures used to standardize the NDD show that more participation of the management in solving divisional problems, and adequate training of the employees are required.

    Mots-clés Pascal : Centre hospitalier universitaire, Organisation hospitalière, Qualité service, Alimentation, Manuel, Procédure, Normalisation, Distribution, Repas, Brésil, Amérique du Sud, Amérique

    Mots-clés Pascal anglais : Teaching hospital, Hospital organization, Service quality, Feeding, Manuals, Procedure, Standardization, Distribution, Meal, Brazil, South America, America

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 96-0502963

    Code Inist : 002B30A04D. Création : 10/04/1997.