Annual Convention and Scientific Assembly of the National Medical Association. Orlando, Florida USA, 1994/07/23.
This study was undertaken to determine the association between health providers'stress and performances, and patients who presented with disability forms that the providers did not feel were justified.
Two questionnaires were given to health-care providers at the Family Practice Clinic, Martin Luther King/Drew Medical Center, Los Angeles, California.
One questionnaire assessed the level of stress they suffered from, and a second questionnaire assessed how these types of patients may affect their general performance.
The data suggested that the performance of providers was definitely affected by hostile, demanding, threatening, and malingering patients.
The students, residents, nurses, and clinic administrative staff were all affected.
Third-year medical students and foreign-trained doctors appeared not to be affected as much, probably because of a lack of knowledge about the « system » or because they preferred not to « rock the boat. ».
Mots-clés Pascal : Enquête, Questionnaire, Médecin, Stress, Attitude, Malade, Relation médecin malade, Homme
Mots-clés Pascal anglais : Inquiry, Questionnaire, Physician, Stress, Attitude, Patient, Physician patient relation, Human
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 96-0272345
Code Inist : 002B30A05. Création : 199608.