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  1. Ganzheitliches und wettbewerbsorientertes Qualitätsmanagement in sozialmedizinischen Expertendiensten.

    Article - En allemand

    Traduction en anglais : Holistic and competition-oriented quality management in sociomedical expertise services.

    In free competition expert services in Social Medicine must supply their expertise with high quality in a short time and at low cost.

    The demands by customers in respect of motivation of the staff and innovative organisation are as important competitive factors as high quality standards for expertise production.

    These guiding principles completed by « Kaizen » and « Lean production » are necessary requirements for the further existence of the enterprise in competition.

    Quality assurance must be promoted in a process looking to the future in active quality management.

    Mots-clés Pascal : Médecine sociale, Expertise médicale, Assurance qualité, Compétition

    Mots-clés Pascal anglais : Social medicine, Medical expertise, Quality assurance, Competition

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 96-0262672

    Code Inist : 002B30A01B. Création : 199608.