This paper reviews the rationale for, and describes the development of, an in-house Staff Counselling Psychology Service in two large National Health Service teaching hospital trusts and a college of health.
The three elements of service delivery, the challenges in establishing a service and the familiar argument that the role of the Counselling Psychologist in such a setting carries the potential for participating in organizational development will be discussed.
User statistics and the results of a consumer satisfaction survey will be presented to support the notion that strategy has a greater utility to an organization than being a'sticking plaster'Finally, the paper will argue that Counselling Psychology in the workplace demands of the practitioner additional skills.
Mots-clés Pascal : Conseil psychologique, Milieu professionnel, Hôpital, Utilisation, Personnel sanitaire, Stress, Activité professionnelle, Satisfaction, Service santé, Homme
Mots-clés Pascal anglais : Psychological counseling, Occupational environment, Hospital, Use, Health staff, Stress, Professional activity, Satisfaction, Health service, Human
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 96-0238885
Code Inist : 002A26L09. Création : 199608.