The CDC National AIDS Hotline provides confidential HIV-related information and referrals to anonymous callers, twenty-four hours a day.
As part of a continuing quality improvement assessment of caller informational needs, 302 randomly selected anonymous overnight calls to the Hotline were evaluated for mental health-related content.
Of 302 calls, 34 calls (11.3%) were mental health-related, in that callers spoke about specific mental health-related topics or requested mental health referrals, and 14 calls (4.6%) included signs or symptoms from the Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition (DSM-IV) potentially indicative of mental illness.
The results suggest that training in recognizing and referring mental health calls might be useful for Hotline workers.
The results also serve as a reminder for all health care professionals and organizations of the potential for overlap between patients'mental health-related needs and patients'HIV-related needs.
Mots-clés Pascal : SIDA, Appel téléphonique, Trouble psychiatrique, Association, Communication information, Analyse statistique, Prévention, Santé mentale, Homme, Etats Unis, Virose, Infection, Amérique du Nord, Amérique, Immunopathologie, Immunodéficit
Mots-clés Pascal anglais : AIDS, Telephone call, Mental disorder, Association, Information communication, Statistical analysis, Prevention, Mental health, Human, United States, Viral disease, Infection, North America, America, Immunopathology, Immune deficiency
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 96-0200633
Code Inist : 002B30A03C. Création : 199608.