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  1. Measures of effectiveness : a methodology of integrating planning, measurement, and continuous improvement.

    Article - En anglais

    In this article we discuss a management construct, called Measures of Effectiveness (MOEs), used by executive leadership at the National Naval Medical Center in its performance of its oversight functions.

    Three case studies are presented illustrating the usefulness of MOEs for planning, for performance measurement, and for making determinations regarding initiation of formal quality improvement efforts.

    Mots-clés Pascal : Méthodologie, Evaluation, Programme sanitaire, Etats Unis, Marine, Assurance qualité, Organisation, Système santé, Amérique du Nord, Amérique

    Mots-clés Pascal anglais : Methodology, Evaluation, Sanitary program, United States, Marine, Quality assurance, Organization, Health system, North America, America

    Logo du centre Notice produite par :
    Inist-CNRS - Institut de l'Information Scientifique et Technique

    Cote : 95-0402258

    Code Inist : 002B30A01B. Création : 01/03/1996.