To determine appointment failure rates in pediatric resident continuity clinics nationally, and to identify characteristics of clinics with respect to factors that may affect appointment failure rates.
A one-page questionnaire administered via fac-simile machine to pediatric residencies'continuity clinic directors.
Of 200 continuity clinic directors, 160 (80%) returned the survey.
The mean no-show percentage was 30.9%, with a range of 3% to 80%. Among the factors studied, only mode of payment emerged as an independent predictor.
Appointment failure is a substantial problem in pediatric resident continuity clinics, which needs attention if resident learning, patient care, and clinic efficiency are to be optimized.
Mots-clés Pascal : Etats Unis, Economie santé, Paiement, Clinique, Hôpital, Pédiatrie, Malade, Amérique du Nord, Amérique
Mots-clés Pascal anglais : United States, Health economy, Payment, Clinic, Hospital, Pediatrics, Patient, North America, America
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 95-0365186
Code Inist : 002B30A04B. Création : 01/03/1996.