Patient appointment failures in pediaric resident continuity clinics.
To determine appointment failure rates in pediatric resident continuity clinics nationally, and to identify characteristics of clinics with respect to factors that may affect appointment failure rates.
A one-page questionnaire administered via fac-simile machine to pediatric residencies'continuity clinic directors.
Of 200 continuity clinic directors, 160 (80%) returned the survey.
The mean no-show percentage was 30.9%, with a range of 3% to 80%. Among the factors studied, only mode of payment emerged as an independent predictor.
Appointment failure is a substantial problem in pediatric resident continuity clinics, which needs attention if resident learning, patient care, and clinic efficiency are to be optimized.
Mots-clés Pascal : Etats Unis, Economie santé, Paiement, Clinique, Hôpital, Pédiatrie, Malade, Amérique du Nord, Amérique
Mots-clés Pascal anglais : United States, Health economy, Payment, Clinic, Hospital, Pediatrics, Patient, North America, America
Notice produite par :
Inist-CNRS - Institut de l'Information Scientifique et Technique
Cote : 95-0365186
Code Inist : 002B30A04B. Création : 01/03/1996.